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Exactly What to Say
Phil M Jones
Éditeur : Page Two Books
ISBN papier: 9781989025000
Parution : 2018
Code produit : 1450627
Catégorisation :
Livres /
Gestion /
Marketing /
Vente
Formats disponibles
| Format | Qté. disp. | Prix* | Commander |
|---|---|---|---|
| Livre papier | En rupture de stock** |
Prix membre : 15,29 $ Prix non-membre : 16,99 $ |
*Les prix sont en dollars canadien. Taxes et frais de livraison en sus.
**Ce produits est en rupture de stock mais sera expédié dès qu'ils sera disponible.
Description
Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over fifty countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want. Words have the power to change decisions, fates and fortunes, yet few people purposely wield them. In this practical, digestible book, bestselling author and international speaker Phil Jones shares how simple language techniques can transform the success of conversations. Jones offers twenty-two simple phrases that can easily be interwoven in one's everyday exchanges. Each chapter explores the psychology behind the effectiveness of a simple set of words before providing examples of how to use them in varying situations. Concise, motivating and-most importantly-effective, Exactly What To Say empowers readers to understand and excel in the art of conversation… and business.